Sump pump installation and repair in Saratoga Springs, UT covers the pump that sits in a basin below the floor and pushes water out of the house, plus the check valve, float switch and discharge line around it. A failed pump lets water rise in the pit and across the floor. Our 24/7 emergency line takes calls at any hour when a pump stops or a pit is overflowing.
While you wait, shut off power to anything standing in water only if the panel is dry, move items off the floor, and keep out of rising water. Nights, weekends and same-day calls are dispatched as the schedule allows, and we can install a replacement pump or a battery backup once the water is under control.
Water in the basement and the pit looks full: start here
If you see water in the pit or on the floor, work out what kind of water it is. Plumbing water comes from a supply line or a drain. Groundwater comes through the floor or walls. A sump pit handles groundwater, and a sewage ejector basin handles wastewater from basement fixtures.
These two systems look similar and are not interchangeable. An ejector basin that overflows is sewage, so keep people away. A sump that overflows is groundwater, which is cleaner but can still carry soil and bacteria.
What to look for in the pit
- The pump runs constantly and the water level does not fall
- The pump does not start even though the pit is full
- The motor hums but nothing discharges
- The pump cycles on and off every few seconds
- A smell of sewage near an ejector basin
When a sump pump failure is an emergency
A pump that stops in the middle of a wet period turns a damp floor into standing water quickly. Finished basements, stored boxes and furnaces or water heaters at floor level are at risk.
Call the 24/7 line if the pit is at the rim, if the pump will not start, or if sewage is rising from an ejector basin. If you can do it safely, check the breaker and make sure the float is not stuck. After-hours and weekend calls get the same priority as daytime ones, and a temporary pump may get the water down while the repair is done.
Why sump pumps fail
| Failure | What it looks like | Typical fix |
|---|---|---|
| Stuck float | Pump does not start, or runs without stopping | Free the float or replace the switch |
| Tripped breaker or GFCI | Dead pump, no sound | Reset, and find out why it tripped |
| Clogged intake | Motor runs but little moves | Clean the screen or pull and flush the pump |
| Failed check valve | Water falls back, pump cycles often | Replace the valve |
| Worn motor | Hums, trips or overheats | Replace the pump |
| Power outage | Pump stops when the storm cuts power | Add a battery backup |
An old, noisy or slow pump is a candidate for replacement before the wet season.
How to test your pump before it matters
Test a sump pump a few times a year and before a wet season. It takes five minutes.
- Check the powerMake sure the pump is plugged into a working outlet and the breaker is on.
- Fill the pitPour a few buckets of water slowly into the basin until the float rises.
- Watch the cycleThe pump should start, empty the pit and shut off cleanly.
- Listen and lookCheck for grinding, loud humming, and water falling back after the cycle.
Battery backup and the discharge line
A battery backup pump takes over when power fails or the main pump quits. It is a smart addition for a pit that matters, because storms often cut power just when the pump is needed. Batteries need replacing and testing like any other.
The discharge line carries water away from the foundation. It should run well clear of the house and slope away. A line that empties at the foundation or freezes shut sends water back to the pit. Ask the Saratoga Springs building department about permit rules before installing new discharge piping, since rules vary by job.
Need a plumber right now?
The 24/7 line is open. A dispatcher will book a licensed plumber.
Sump pump versus sewage ejector pump
A sump pump moves groundwater from a pit. A sewage ejector pump lifts wastewater from a basement bathroom or laundry up to the main drain, and it handles solids. The pump, basin and cover are different.
If you have a basement bathroom and the toilet will not flush, or you smell sewage near the basin, it is the ejector. Replacing an ejector is a different job from replacing a sump pump, and we match the pump to the use.
Installing a new sump pump
- Choose the locationThe pit goes at the lowest point or where the water collects, with room for the float.
- Set the basinWe cut the slab, dig the pit and set a basin with a lid.
- Install the pump and check valveThe pump sits on a firm base with the check valve on the discharge pipe.
- Run the dischargeWe run the pipe to the outside and away from the foundation.
- TestWe fill the pit and run a full cycle before leaving.
If you have a pre-existing pit, replacing the pump alone is often possible. Ask us to look first.
How deep is the groundwater at your house?
We do not have a verified depth to groundwater for Saratoga Springs, and it varies by lot, so we will not state one. If you want to know, ask the city or read a lot-specific geotechnical report if you have one from the builder or a past purchase.
This matters because a lot with a high water table works the pump harder. If your pit fills often, size the pump and plan the backup accordingly, and talk to a foundation specialist if groundwater is entering through the walls.
What affects the price of sump pump work
New pit versus existing pit
Cutting a slab and setting a basin takes more time than swapping a pump.
Pump type
Sump, sewage ejector and battery backup systems each cost differently.
Discharge line
A short run is simple, while a long run or a new route adds work.
Battery backup
A battery system adds equipment and testing.
Time of day
Nights and weekends are available. Ask for the clear price before work starts.
A note on insurance
Standard homeowners policies often exclude water that enters from the ground or a failed sump unless you added a specific endorsement. Check your policy before a wet season.
Want your real number? Call (385) 488-1892 and describe the pit. You get a clear price before work starts.
Pump service across Saratoga Springs and nearby towns
We service pits across Saratoga Springs and in Eagle Mountain and Lehi. For drainage and seepage that is not a pump issue, see our basement waterproofing page. For a wet floor from a supply leak, leak detection finds the source.
Frequently asked questions
Yes. The line is answered 24/7, including nights, weekends and holidays. Tell the dispatcher whether the pit is full and whether sewage is involved. Same-day appointments are available when the schedule allows.
Common causes are a stuck float, a failed check valve letting water fall back, or a high water table. A wet period can also make a pump run longer. We check the float and valve first.
It varies with use. A pump that runs often wears faster. If yours is old, noisy, or slow, replacement before a wet season costs less than a flooded floor.
If water in your basement would damage finished space or stored items, yes. A power outage often comes with the storm that fills the pit.
It varies by lot, and we do not state a depth. Ask the city, or read a lot-specific geotechnical report.
No. An ejector lifts wastewater and solids from basement fixtures to the sewer line. A sump pump moves groundwater. Sewage ejector replacement is a separate job.
Still unsure? Call (385) 488-1892
Sources and references
Local facts on this page come from public pages like these. The city lists the 2021 International Plumbing Code (IPC) as adopted, and permit rules vary by job, so ask the Saratoga Springs building department before work starts. Page last reviewed 2026-10-15.